Medical Payment Arrangements

If valid medical certification is received PRIOR to disconnection--the first bill statement that will be due after 30 days after the certification date shall indicate:

• An amount to pay that is equal to 1/12th of the total amount owing for utility services by the customer;

• The remaining balance owing for utility services;

• That the customer is on a medical payment arrangement; and

• A11 remaining installments of equal amounts to be paid on future bills.

If valid medical certification is received AFTER disconnection--the first bill statement that will be due after 30 days after the certification date shall indicate:

• An amount to pay that is equal to ¼th of the total amount owing for utility services by the customer;

• The remaining balance owing for utility services;

• That the customer is on a medical payment arrangement; and

• Nine remaining installments of equal amounts to be paid on future bills.

• Valid medical certification shall entitle a customer to an MPA, regardless of the success or failure of previous payment plans of any sort.

New Certification of Previously Certified Accounts:

Accounts that received a prior valid medical certificate shall be eligible for new certification any time after either:

• The total account balance has been brought current; or

• 12 months from the beginning date of the prior certification has passed.